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I can't seem to get access to my download after purchase. What should I do?

If you don't receive your download info right away, please read the following FAQs for answers to possible problems you may encounter. Usually your order and download information is instantly available. Used my support contact form for a quick response.

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Sometimes international credit cards do not verify immediately and other system checks cause the download to be held up. If you do not receive your download after purchase please send us a friendly email and we'll be happy to help you out. When you send us an email make sure to include the name and email address you used to make your purchase.